What to look for when choosing a broadband or TV deal
When you’re selecting a broadband and TV deal the things to consider vary between everyone. Primarily, speed of your broadband and the channels you receive will be the most important. To help you choose, we've pulled together a list of key things you should think about when picking the right package for you:
Speed
The download and upload speed is vital when considering which broadband deal suits you and your needs. If you want to stream TV, film or play games online then you’ll probably need higher speeds. Our mixture of packages offers a variety of broadband options to suit everyone.
Price
If your broadband and TV bundle doesn’t fit within your budget then it’s worth considering the next best package for you. Generally, packages with more channels or higher broadband speeds will tend to be more expensive. Also consider any extra costs you might need to factor in for example, adding additional channels to your package or costs of installation.
Channels
When selecting a TV package the number of channels is less important than the types of channels you get. If you like sport, make sure your package includes sports channels or streaming services. With most packages you’re able to add-on other channel packs, so you could customise one package with all the channels you need.
Functionality
Does the package have on-demand content? Recording of live TV or series catch up? Or other features and functions? These small things can make a big difference in how you might use your TV package. It’s also worth factoring in the equipment you’re getting. Is it using the latest tech? Will it give you the viewing or streaming experience you need?
Extras
Are you getting any added extras, freebies, or add-ons in your broadband and TV deal? Streaming service subscriptions like Netflix, free equipment, or installations? You may have the opportunity to explore or be offered many different things.
Contract Length
The length of a contract can vary between 12-24 months. So, it’s worth considering what the next few years look like to you and choose a contract length that works for you. Our TV contract lengths are broadly 24 months, this gives you more stability in your contract and allows us to offer better prices.
Customer Service
Customer service is key. Ensuring whichever provider you go with has dedicated and readily available customer service is key to quickly fix any issues you have with your broadband and TV package.
